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Rental Property Repairs

Loss of Power

Please ensure you have check the fuse box & circuit breakers to ensure everything is set to on. Be sure to unplug all your appliances, if they have caused the outage you will be responsible for the repair.

Water Leak

If the source of the leak can be manually turned off at a stopcock feeding it, do this straight away. If you cannot find the source or the water will not stop, turn off the main supply to your home.

Storm Damage

Your safety is paramount, do not attempt to climb on the roof or perform any repairs whilst in a storm. In situations where emergency assistance is required due to a storm you need to contact our 24/7 Support Line on 02 9525 8066 and the SES on 132 500

General Repairs

All repairs must be reported to your property manager in writing. Once the job has been acknowledged and a work order issued, you will receive an SMS with the details of the trades person that will attend. Non urgent repairs typically take from 1-7 business days to complete.

OUR PREFERRED TRADESPEOPLE

Below is a list of our preferred tradespeople. This list is provided as a courtesy, all repairs must be initiated through our office or you may be liable for the costs. In an emergency always try our 24/7 support line first on 02 9525 8066.

Kilowatt Electrical – Ed
Phone: 0406 727 704

Scott Buxton Plumbing – Scott
Mobile: 0419 418 726

Gordon Sellick Plumbing – Gordon
Mobile: 0410 434 458

Australian Hot Water – Luke
Phone: 9540 3444
Mobile: 0404 898 844

Steam Plus – Michael
Mobile: 0411 499 458

Geoff The Locksmith – Geoff
Phone: 0400 808 887

Please Note: The office set of keys will not be provided to tenants out of hours, any emergency attendance fees for such matters will be payable by the tenant.

Overall Handyman – Greg
Mobile: 0418 255 180

REPAIR REQUEST

Use the form below to submit a repair request.

Contact Us

McDonald Partners Real Estate
11 Gymea Bay Road, Gymea NSW 2227

02 9525 8066
F | 02 9525 3115
E | info@mcdonaldpartners.com.au

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