Property Management

Renting your property is serious business!  It's not every day that you have to decide which real estate agent should handle the management of what could possibly be your largest investment.

For us, as your managing agent, the matter is just as important.  Our aim is your satisfaction and the way to achieve our objective is to provide you with a service that is second to none.

But what sets us apart from our competitors?

Firstly, our systems are tried and true.  We are sure that the systems we employ will secure the highest market rental in the least possible time with the best available tenant.

Secondly, our team members are professionals in property management.  You can be confident in their ability to secure the results you require.

Finally, we are confident in our techniques and professionalism and therefore able to put in writing the services that we provide for you, our client.

Above all else, our No. 1 priority is your satisfaction, and that is why we provide you with an information kit.  It is designed to explain exactly what we do (for many people, this a real mystery).

• Experienced Senior Property Manager.
• Registered Property Officer.
• Up-to-date specialised accounting system.
• Monthly statements.
• Rental payment options, including Net Banking, direct deposit at any CBA Bank branch, credit card payments accepted through Rental Rewards and direct debit.
• Monthly or fortnightly deposits directly into your account via EFT as cleared funds.
• Payment of outgoings such as council and water rates, strata levies, insurance if required.
• Water usage charge recovered from tenants.
• Daily arrears control.
• Inspections of properties are carried out every six months and a full report is provided to the landlord in writing.
• Free representation for any Tribunal matter subject to payment of official fees.
• Up-to-date knowledge of the Residential Tenancies Act and relevant legislation.
• Financial year income and expenditure report.
• Landlord Protection Insurance arranged upon request.
• Taxation benefits (managment fees are tax deductible).
• Accurate knowledge of local rental market.
• Regular up-date of market value provided to you on a relugar basis or upon request.
• Daily update of "For Lease" office list.
• Prominent signage at property.
• Internet advertising on our website and realestate.com.au, domain.com.au, justlisted.com.au and other affiliated websites.
• Our office is directly accessible 9-6pm weekdays and 9-5pm Saturdays.
• Our Team is accessible 24 hours via our paging service.
• Thorough background check of prospective tenants through Tenant Reference Australia.
• We employ the services of fully qualified and licensed trades people to carry out repairs.
• Permission sought prior to any repairs being carried out.

All of the above services are included in our management fees.  Any additional services and requirements are also included in our fees.  Please discuss your special needs with our Property Management Team, who are always happy to be of service.

Not happy with your current Property Manager? Are you receiving the kind of service you deserve and pay for? If "No" is your answer, then try our Management Team.  Allow us to manage your property for 12 months and receive a choice of the following:

• No management fees for 3 months;
• Free Landlord insurance for 12 months; or

In today's rental market, that could mean $100's more in your pocket.

Our Management Team will look after your property as if it were their own. You can be assured that your investment is our No. 1 priority.

Please call our office to discuss your options.